Katie is a user experience strategist who writes and speaks on topics related to human-centered design. Originally educated as a theatre director, she brings a unique perspective to digital work. She is the holder of several design patents and is the author of Life and Death Design: What Life-Saving Technology Can Teach Everyday Designers, published in 2022 by Rosenfeld Media. Her mission in writing the book was to help UX designers create experiences that support and protect users in the moments that matter most.

 

Currently, Katie is a Principle UX Designer for Allstate Insurance where she's lead various groups including heading the Innovation team's consumer research and product design. Prior to joining Allstate, Katie was a UX Director at FCB Chicago where she was the UX lead on the 2016 global redesign of JackDaniels.com as well as leading experience design for many other clients such as Cox Communications, Meow Mix, and Toyota Financial Services. 

 

Katie is an experienced presenter who has spoken on UX topics internationally at design industry events such as SXSW Interactive, IxDA Interaction, 4A’s, Amuse and PUSH.